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Terms & Conditions

Thank you for visiting the Cellini Workshop website and online store.

Detailed below are the Terms and Conditions applicable when placing an order with us.

Pricing

  • All prices listed are in Australian Dollars
  • All prices shown on our online store are inclusive of the standard 10% GST
  • Unless otherwise stated pendants are priced seperately to chains
  • Jewellery items are packaged within our beautiful cellini boxes and carry bags FREE OF CHARGE
  • Delivery costs are outlined during the checkout process but for further details please see Postage & Delivery
  • Items will be dispatched once full payment has been received

Contact Details

Store Location Postal Address

Cellini Workshop Cellini Workshop
314 Queens Parade PO Box 245
Clifton Hill 3068 Clifton Hill 3068
Melbourne, Victoria. Melbourne, Victoria
Australia Australia
 

General email Jewellery@celliniworkshop.com.au
Telephone No 61 3 94823490
Website www.celliniworkshop.com.au
Sales email: sales@celliniworkshop.com.au

Returns and Cancellation Policy

If you wish to cancel you order:
  • You  can notify us immediately by email on sales@celliniworkshop.com.au before we dispatch goods.
  • You can return goods you have ordered from us at any time within 30 days of receipt for a full refund, exchange, voucher or credit note, once receipt of the goods and confirmation that they have been returned in their original condition is confirmed by us.
  • The cost of returning said goods shall be worn by the customer.
  • We will accept returns through our Clifton Hill & Carlton stores with pre-authorisation only
  • Refunds and credits will have the cost of postage deducted.
  • Cellini Workshop must be contacted and advised before returning goods.
  • Goods to be returned in original packaging with receipt.
We reserve the right to deny return of goods due to the following circumstances:
  • Upon inspection, jewellery has been damaged or worn
  • Items are returned outside the agreed 30 days
  • We have not been notified of return prior to receiving goods
While we endeavor to maintain stock quantities accurately, there may be occasions where errors occur and we are unable to fill your order.  In this instance we will advise you as soon as possible and fully refund you.

Gift Vouchers

Gift vouchers can be purchased online in a number of denominations.
Gift vouchers can be redeemed at Cellini Workshop, CLifton Hill.
At this point in time gift vouchers cannot be redeemed at our online store.

Metals
  • Our 925 sterling silver is nickel free and hypoallergenic and therefore suitable for all skin types

We endeavor at all times to give our customers the best possible service, therefore we welcome any feedback and or suggestions that may improve our service to you. 


Thank you for shopping at Cellini Workshop Online